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AUXILAIRY ON-CALL DISTRIBUTED LEARNING SUPPORT CLERK (Regional)

Job Description and Duties 

Northwest Community College (NWCC) invites applications for an auxiliary Distributed Learning Support Clerk. This appointment will commence as soon as possible and end March 31, 2018. A flexible schedule may be necessary as some evening and weekend work may be required. The salary will be in accordance with the BCGEU Support Staff Scale, Level 5.

Duties: Reporting to the Project Manager, Information Systems, the Distributed Learning Support Clerk will:

  • Provide learning technology support and training for faculty and students (i.e. video conferencing, learning management systems, teleconference, social media, etc.)
  • Documentation development and distribution of procedures for learning technology
  • Trouble-shooting and resolving or referring basic learning technology problems
  • Invigilating students assessments in remote classrooms
  • Expediting course materials, assignments and other materials
  • Administrative program and technical support
  • Other related duties as assigned
Qualifications 

Post-secondary diploma in Business Administration, Business Technology, Office Administration or a related field. Experience should include a minimum of one year in a related position using/supporting distributed learning technologies (i.e. video/teleconferencing, learning management systems, social media, etc.).

Required knowledge, skills and abilities include:

  • Knowledge of multimedia resources and equipment
  • Knowledge of post-secondary academic regulations and procedures is an asset
  • Proficient office and computer skills (MS Office, internet, e-mail)
  • Excellent client service and interpersonal skills
  • Well organized and able to prioritize and work efficiently under pressure with multiple deadlines and frequent interruptions
  • Demonstrated ability work independently and as part of a dynamic team environment
  • An equivalent combination of education and experience may be considered
Application Information 

Respond in confidence by submitting a cover letter and current resume and quoting competition #17.153B to:  

Northwest Community College, Human Resources Department

Email: apply@nwcc.bc.ca or FAX: 250.638.5475

NWCC provides quality learning experiences that help prepare our students for successful, positive futures.  We celebrate the diversity of our northern and First Nations populations and reflect this diversity in our programs, services and workforce. In accordance with NWCC’s strategic plan, we encourage applications from First Nations individuals.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

Closing Date 
Wednesday, August 9, 2017
Competition Number 
17.153B
Department 
Information and Communication Services
Audience 
Internal
External